Description
Pick Up Class Work or Website Purchases
IMPORTANT: You must go to your cart, complete the checkout, and receive a confirmation email for your appointment to be scheduled. Adding a time slot to your cart does NOT reserve it.
Description:
Use this option to pick up:
• Glass made during a class or rental time
• Custom orders (non-memorial)
• Items purchased from our studio
Please follow these steps:
- Select your preferred date and time
- Tell us what you want to pick up
- Complete the FULL checkout process – even though there is no charge
- The system will send Terrapin your request for their confirmation
- Check your inbox for a confirmation email before coming to the studio
If you do not receive a confirmation email, your pickup time is NOT scheduled, and your items will not be set out.
When you arrive: NOTE NEW LOCATION
• The gray drop box is located under the Terrapin Station sign at the first staircase by the garage bay (blue side of the building).
• Find the package labeled with your name.
Once more — No confirmation email = no scheduled pick-up.
If you have questions, email info@terrapinglass.com asap
Note: Items are only available on the specific date and time listed in your confirmation email.
