Description
Contact-Free Pick Up Class Work or Website Purchases
IMPORTANT:
THIS IS A CONTACT-FREE APPOINTMENT. WE WILL NOT BE MEETING YOU IN PERSON TO HAND YOU YOUR PACKAGE. IT WILL BE OUTSIDE OF THE STUDIO IN OUR PICK UP BOX UNDER OUR FRONT STAIRWAY.
Use this option to pick up:
• Glass made during a class or rental time
• Custom orders (non-memorial)
• Items purchased from our studio
Please follow these steps:
- Select your preferred date and time
- Tell us what you want to pick up
- Complete the FULL checkout process – even though there is no charge
- The system will send Terrapin your request for their confirmation
- Check your inbox for a confirmation email before coming to the studio
If you do not receive a confirmation email, your pickup time is NOT scheduled, and your items will not be set out.
• The gray drop box is located under the stairs by the Terrapin Station sign at the first staircase by the garage bay (blue side of the building).
• Find the package labeled with your name.
Once more — No confirmation email = no scheduled pick-up.
If you have questions, email info@terrapinglass.com asap
Note: Items are only available on the specific date and time listed in your confirmation email.
