Put approximately one teaspoon of ash per memorial in one zip lock bag, then put that baggie into another baggie (just to be safe!) Put your name and order number on the baggie.
Mail ashes to: Terrapin Glassblowing Studio – 79 Hadley Road – Jaffrey, NH 03452
All unused ashes will be returned to you with the order. Please allow 4-5 weeks for delivery.
Please note that we hand-make each Memorial piece. Due to the inherent nature of working with hot glass, each piece will be unique; with slight variations in shape, size, color and design. With that said, due to the custom nature of using your loved one’s ashes in our work we are unable to offer refunds or exchanges. If you are unsatisfied for any reason, please contact us immediately. We stand behind the craftsmanship of our work and do our best to make a consistent product.